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Soft brand growth

Soft brand growth

Soft brands have seen impressive growth and performance since the concept launched almost a decade ago. As the sector expands to target properties at lower price points, it’s set to continue on the same trajectory, as I found out writing for US hotel industry website...
Made to order

Made to order

Innovation, technology and personalisation are playing a greater role in the hotel dining experience, but that doesn’t mean the fundamental aspects of providing good food and beverage should be forgotten. Writing for Hotel Management International, I met three of...
At one with nature

At one with nature

As more high-end hotel groups listen to their guests and embrace increasingly sustainable ways of doing things, to what extent is the five-star experience changing? Writing for industry trade magazine Hotel Management International, I spoke to Vishnee Payen of LUX*...
Hotels of the future

Hotels of the future

Are robots at reception and room keys on our wrists just gimmicks or new service standards for hotels? I found out, writing for the Institute of Hospitality’s Hospitality Magazine.
Global developer interest swells in Vietnam

Global developer interest swells in Vietnam

A growing economy and diversified tourism base in Vietnam are drawing increased interest from investors the world over, as I found out on assignment for US hotel industry website Hotel News Now.